In an increasingly volatile world facing a pandemic, climate change and soaring cybercrime risks, Critical Event Management (CEM) is a tool that is becoming more valuable every day.
Most organizations recognize the value of CEM, which tackles disruptive incidents ranging from severe weather, terrorism, computer and power failures, critical equipment failures – which, if not managed , can lead to health and safety problems, operational losses and damage to the brand.
But, despite investments in recent years, many companies are struggling to optimize their CEM operation, slowing response time and creating potentially deadly confusion.
As a result, businesses are turning to continuous resolution and a unified approach to CEM that connects security and business operations. And, according to a recent Forrester report, Everbridge’s CEM platform does just that.
Everbridge commissioned the data analyst firm in June of last year to conduct a study of the total economic impact on the cost savings and other business benefits afforded by CEM platforms. The report found that critical events are not only common, but also almost inevitable: 100% of companies surveyed for the study have experienced at least one critical event in the past 24 months.
The Forrester Report found that “while most of the companies in our study have implemented a unified approach and have started to mature their tools and procedures, the metrics they track reveal a maturity mismatch – companies are not. not as mature as they think.
“We found that less than half of companies track the cost of repairing, replacing or upgrading systems following an event, which can be considered the minimum standard for CEM-related metrics.
“The percentage of businesses that follow other metrics only goes down from there, from measuring the average time to detect, respond to and recover from events, to lost revenue. “
In addition to affirming the absolute need for a quality CEM platform, the study also found that organizations using Everbridge’s platform respond to and contain critical events more effectively than those that do not deploy its CEM solution.
The study concluded that users of the Everbridge CEM could benefit from a safer workforce, reduced hardware damage, reduced IT downtime and increased productivity. employees.
Almost a year after the study was first commissioned, Everbridge is hosting an exclusive webinar with special guests from Forrester.
Kim Finnerty, consultant, and Stephanie Balauras, vice president of Forrester Research, will join Michael Collar, head of the Everbridge Global Center of Excellence, to discuss key findings from the study, while providing concrete examples of how whose organizations use Everbridge’s CEM platform.
Topics for discussion include:
- The return on investment of proactive management of critical events, including the greatest critical event of our lives, the COVID-19 pandemic
- Impact on unquantified cost savings and benefits, such as due diligence and effective communication, associated with Everbridge Critical Event Management solutions
- Customer case studies showing improved operations while saving time and money.
To register for the webinar, Click here.
